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November 2024 Member Connect Newsletter

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New phone number for 24/7 secure payments: 970.945.6566

We’ve upgraded our system for secure over-the-phone bill payments. Please take note of our new number if you have the old one saved anywhere.

You can even set up automatic monthly payments over the phone, so you only ever have to call once!

And for the times you need to speak with a real, local human, we’re still here Monday through Thursday from 7:00 a.m. to 5:30 p.m. at 970.945.5491.

Voting is power!

America’s electric cooperatives (like us!) are not only energy providers, but also engines of economic development that play a vital role in transforming communities. Thank you for taking the time to vote this election season!

And remember, as a co-op member, you get to vote every spring for your Board of Directors that govern our organization. Look for our 2025 election information in February

Know the facts before signing on the dotted line

We’re proud supporters of local solar energy, and we want our members to be completely satisfied with their investment in rooftop solar or battery energy storage systems. Some super important things to know when it comes to rooftop solar: 

Once-in-a-lifetime youth opportunities

Scholarships and travel-based leadership opportunities for high school students

Cooperative Youth Leadership Camp
July 2025 — Learn firsthand about the organization and operation of a cooperative, while developing leadership skills and enjoying tons of fun Colorado outdoor activities. Apply by January 17.

Washington D.C. Youth Tour
June 2025 — Travel to Washington, D.C., to explore monuments and museums, meet members of Congress, and make lifelong friends with other students from across the country. Apply by January 17.

Scholarships  Awarded in May 2025  — We’re proud to offer a variety of $2,500 continuing education scholarships for high school seniors in our service territory. Apply by March 7.

Colorado can help pay your home heating costs

The Colorado Low-Income Energy Assistance Program (LEAP) is a federally funded program that helps eligible hard-working Colorado families, seniors, and individuals pay a portion of their winter home heating costs.

LEAP accepts applications between November and April. If your income is up to 60% of the state median income level, you may qualify for heating assistance through LEAP. 

Learn more & apply here >

What to know when driving in snow

Slick and slippery roads increase the risk of vehicle-to-power-pole accidents.

While rare, it’s essential to know some basic safety tips in case you’re in a vehicle accident resulting in a downed powerline:

  • Stay in your car. Always assume a downed line is live and dangerous. 
  • Call 911. Emergency responders will know when it’s safe for you to exit your vehicle. 
  • Tell others to stay away. A downed line can energize the ground up to 35 feet around it, or more if the ground is wet.
  • Bunny Hop  – If you must leave your vehicle because it’s on fire, bunny hop out of the vehicle with both feet together and avoid making contact with the energized vehicle and the ground at the same time. This way you avoid being the path of electricity from the vehicle to the earth.
  • If you’re unable to hop, shuffle away from the vehicle by never letting your feet leave contact with the ground, in a direction away from all wires and equipment.

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