Member Connect

Member Connect

FEBRUARY 2026

You asked. We listened. More on our proposed rate changes.

Thank you to everyone who shared comments and questions about our proposed 2026 rate changes. Every comment has been or will be forwarded to our Board of Directors for consideration. Member participation and understanding are essential to the health of our cooperative, and we truly value your engagement.

We’re sharing answers to the most common questions we’ve heard and clarifying areas that need more explanation. Our goal is to ensure you have the information you need to understand how these changes would work and the options available to you.

Downed power line? Here’s what to do.

Winter months bring an increased risk of vehicle-to-power-pole accidents. While rare, it’s essential to know some basic safety tips in case you’re in a vehicle accident resulting in a downed power line:

  • Stay in your car. Always assume a downed line is live and dangerous.
  • Call 911. Emergency responders will know when it’s safe for you to exit your vehicle.
  • Tell others to stay away. A downed line can energize the ground up to 35 feet around it, or more if the ground is wet.

If you must leave your vehicle because it’s on fire, here’s how to avoid being the path of electricity from the vehicle to the earth:

  • Bunny hop out with both feet together, to avoid contact with the energized vehicle and the ground at the same time.
  • Shuffle away, keeping both feet always touching the ground at all times.

Our cooperative is governed 100% by members like you.

Unlike investor-owned utilities, our cooperative is governed by the members we serve, giving you a direct voice in how decisions are made.

Beginning February 11, members can self-nominate to run for our Board of Directors, a unique opportunity available only in a member-owned cooperative like ours.

If you, or someone you know, are interested in representing your fellow members, we invite you to learn more about the election process and the commitment required to serve on the Board.

Looking for an easier way to get involved? Join us for our Annual Meeting of Members on June 11, at 5:30 p.m., at 4 Eagle Ranch in Wolcott.

Investing in our next generation of local leaders.

Reliable electric service depends on people as much as it does on infrastructure. By investing in our local students, we’re helping build the workforce needed to maintain our system and plan for the future. When local students succeed and find meaningful work close to home, the entire cooperative and community benefits.

We’re proud to offer scholarships supporting students in five categories:

  • Electrical Lineworker

  • Trade School

  • Women in STEM (science, technology, engineering, and math)

  • First-Generation College Student

  • Clean Energy Future

Graduating seniors and students receiving their GED this spring can apply online by March 8. Learn more in this month’s letter to members from our Human Resources Administrator Amy Hausman.

Two quick, easy ways to save five bucks!

Not only does paperless billing save trees, but it also saves our co-op the repeated expense of mailing monthly bills. And enrolling in automatic checking account payments not only ensures your bill is paid on time every month, but also helps the co-op avoid expensive credit card processing fees. For members not already enrolled, you can:

  • Earn a one-time $5 bill credit for switching to paperless billing.

  • Earn an additional one-time $5 bill credit for switching to automatic checking account payments.

It only takes a few easy clicks in SmartHub to enroll!

Your one-stop resource hub for benefits & assistance.

We’ve partnered with Single Stop to make it easier for you to access vital community resources, all in one place. This tool helps you quickly check your eligibility for multiple programs and services, including food assistance, childcare support, housing assistance, legal services, energy assistance, and more.

It’s completely free and confidential. Your information stays private, and there’s no cost to you.