Programs overview

Due to COVID-19, we are not offering in-home energy audit services at this time. However, we are happy to help you with high bill issues and energy saving recommendations via email or phone. Please call 970-947-5473 to speak to an energy advisor or email us at membercare@holycross.com.

Distributed Energy Resources (DER) Service Agreement Distribution Flexibility Power+Peak Time Payback Renewable Energy PuRE Income qualified weatherization Residential energy audits Commercial energy audits Rebates Time of Day Rate Round-up Budget billing Pre-pay billing Charge at home Charge at work

Distributed energy resources (DER) service agreement

DERs refer to a variety of technologies and devices deployed across the distribution grid, on the member side of the meter, which can be used to provide value to the grid, to the member, or both. These resources may include solar, storage, electric vehicle chargers and demand management devices that can be used to enhance the operation of the electric grid and manage power supply costs.

View DER service agreement tariff

Charge at home.

Free Level 2 ChargePoint Charger with Service Agreement

Up to 2 free chargers per Holy Cross member.
Must have had service with Holy Cross for 12 months and have no more than 2 delinquent payments in 12 months.
You hire the electrician for the installation. Electrician sends invoice ($3000 maximum) directly to Holy Cross for payment.
You repay the installation cost over 36 months on your electric bill (no interest or additional fees).
60 days to install, activate and join the Holy Cross EV Network from the date charger is picked up.

EV@holycross.com or 970-947-5473

Learn more about Charge at home

Power+ Program Service Agreement

You are eligible to add up to five Tesla Powerwall-2s per Holy Cross account.
You must have had service with Holy Cross for 12 months and have no more than 2 delinquent payments in 12 months.
If you participate in Power+ you cannot also enroll in our Peak Time Payback Program or our Time-Of-Day rate.
We coordinate with you and a certified Tesla installer to complete the installation and activation.
Enrollment in the Power+ Service Agreement allows for the payback of the system costs and enrolls you to receive credits from Holy Cross through the Distribution Flexibility Tariff.
- Repayment of the installation costs occurs at a monthly fixed rate over a 10-year period. Repayment amounts vary based on the installation costs. HCE owns the system for the 10-year payback period unless you pay back the installation costs prior to 10 years.

The Distribution Flexibility Tariff credit will be provided monthly for allowing HCE to control the batteries during times of peak demand or renewable energy oversupply.

HCE will always leave at least 20% state of charge available for outage protection at your site.

Learn more about Power+

Distribution Flexibility Program

Bill credit or other incentive for allowing control over certain Distributed Energy Devices (DERs) such as smart thermostats, water heaters, EV chargers and batteries.

Terms:
Varies by device. Programs for certain devices are still under development.

distribution flexibility program tariff

Electric Vehicle Chargers:
Terms and Conditions for HCE’s Control of EVSE:

HCE may delay or initiate the use of EVSE during times of peak demand.
1. High demand or critical demand events will most commonly take place between the hours of 4 p.m. and 9 p.m. and may occur on any day of the year.
2. Peak events are expected to last 2-3 hours in duration.
3. HCE will target a limit of 96 peak demand event hours in a calendar year, although that limit can be revised if conditions warrant.
HCE may delay or initiate the use of EVSE during times of peak renewable production.
Renewable oversupply expectations: a. Peak renewable production will most commonly take place between the hours of 11 p.m. and 6 a.m., and between 1 p.m. and 5 p.m. and can occur any day of the year.
1. Peak renewable production events are expected to last 3-10 hours in duration.
2. HCE anticipates around 85 days may include peak renewable production events.
3. HCE will target a limit of 300 peak renewable production event hours in a calendar year, although that limit can be revised if conditions warrant.
HCE may evaluate and consider all relevant conditions, including but not limited to forecasted and actual renewable generation, forecasted and actual peak hours, temperature, system load conditions, system operation needs, energy market conditions, transmission system conditions, and other emergency conditions in determining whether to exercise control over the Consumer’s EVSE.

Power+

Terms and Conditions for HCEs control of Battery Energy Storage Systems (BESS):

HCE may initiate withdrawal from or delay charging of the BESS during times of renewable oversupply or peak demand.
1. HCE will target cycle the BESS no more than 120 times in a calendar year.
2. HCE will limit events to no more than 10 per month.
A Distribution Flexibility credit to the member for their BESS is offered at $10.30/kW/Mo, ($51.50 per Powerwall 2 each month) where;
1. kW is defined as the lesser of (kWh*(1-SOCmin)/2 or (kW max continuous).
2. SOCmin = minimum state of charge as defined by the battery manufacturer (in a % form), expressed here as a ratio to full state of charge energy volume. Tesla Powerwall SOC requirements reserve 20% SOC for the Consumer.

Full details regarding Distribution Flexibility Tariff credits are tied to the terms of the Distributed Energy Resource Service Agreement for Power+.

Power+

Power+ offers HCE members a new resilience option from threats of extreme weather events like wildfires, snowstorms and other outage-causing events while also benefitting the entire HCE membership by reducing wholesale energy costs.

Utilizing Tesla’s Powerwall 2 battery energy storage system, members can store energy directly from the grid or energy generated from on-site solar. Powerwall 2s can provide backup power of 4 to 8 hours on peak usage and 20 to 40 hours with reduced usage, supplying your energy needs during grid outages. Having a solar system alone will not supply this resilience without battery backup.

Terms and Conditions for HCEs control of Battery Energy Storage Systems (BESS):

HCE may initiate withdrawal from or delay charging of the BESS during times of renewable oversupply or peak demand.
1. HCE will target cycle the BESS no more than 120 times in a calendar year.
2. HCE will limit events to no more than 10 per month.
A Distribution Flexibility credit to the member for their BESS is offered at $10.30/kW/Mo, ($51.50 per Powerwall 2 each month) where;
1. kW is defined as the lesser of (kWh*(1-SOCmin)/2 or (kW max continuous).
2. SOCmin = minimum state of charge as defined by the battery manufacturer (in a % form), expressed here as a ratio to full state of charge energy volume. Tesla Powerwall SOC requirements reserve 20% SOC for the Consumer.

Full details regarding Distribution Flexibility Tariff credits are tied to the terms of the Distributed Energy Resource Service Agreement for Power+.

learn more about power plus

Peak Time Payback

The Peak Time Payback (PTP) program is a way for our members to conserve electricity and get rewarded for doing so with a bill credit. The program is simple. Members sign up to receive a notification a day in advance via email or text, informing them about an upcoming peak time event (a time where there is a very high amount of electricity usage on our system). If members reduce their use of electricity during the peak time event, they will get a bill credit for the amount of energy they saved. Members are never penalized for not participating during a peak time event and remain eligible to earn a bill credit during future events.

A bill credit of $1.00/kWh will be paid for each kWh of actual reduction in consumption during each Critical Peak Time Payback (PTP) Event.
A bill credit of $0.50/kWh will be paid for each kWh of actual reduction in consumption during each High PTP event
Event types defined by HCE, related to system peak coincidence with the requirements of wholesale energy providers
Actual reduction in consumption will be measured using an expected consumer-specific baseline determined by HCE
Events will typically last 2-3 hours, usually between 4 p.m. and 9 p.m. Limit of 96 PTP events per calendar year
No bill credit given when there is no reduction in consumption

Enroll in Peak Time Payback

Standard

Applicable to all PTP program participants except for Ski Areas
Baseline is developed for each hourly interval of the event period
- Weekdays (M-F), average of 10 previous weekdays during the defined event hours
- Weekends, average of 2 previous weekend days during the defined event hours
- Baseline excludes previous PTP events

Ski Areas

Applicable to all Ski Areas, including snowmaking and mountain operations
Ski Areas must enroll a single aggregate virtual mountain meter
Baseline is developed for each hourly interval of the event period
- At the end of the month, the average load for each hourly interval is computed
- Factors are developed to compare each hourly interval to the average of the 5 prior hours
- When an event is called, the baseline is defined as the hourly interval factor multiplied by the average of the five previous hours
- During an event, the baseline is imputed as a value in the 5-hour average when the event duration is greater than one hour
- When an established baseline calculation is not representative of operational decisions, HCE may at it’s sole discretion factor in other operational considerations when determining the baseline.

view peak time rebate tariff

Renewable Energy

HCE offers a variety of renewable energy options to members interested in supporting a shift towards sustainable energy.

Rebates for On-Site Generation

Holy Cross Energy offers incentives to members who install qualifying renewable generation at their homes or businesses. Eligible systems include those using solar, hydro, biomass, geothermal or wind energy to generate electricity. By connecting your renewable generation system to our grid, you can benefit from net metering, and even get money back to help cover the cost of installation.

Incentives are limited to no more than 40% of installed cost. No rebates paid beyond 25 kW
Must be grid-tied to HCE distribution system
Incentives are available on a first-come, first-served basis. No payment is guaranteed for any system that loses its incentive reservation.
Members must be in good standing on all electric accounts at the date of application and continue to remain in good standing through the date that the payment is issued to be eligible for incentive payments.

Income-Qualified Solar
We take all the energy produced from our Income-qualified community solar array, which is located at our headquarters in Gypsum, and give it back to our members that need it the most. The program helps to reduce annual electric costs up to 50% with local renewable energy.

Two-year participation period
The solar energy produced is used to offset electricity costs, typically 50% – 75% of your electric bill
The solar energy is produced at our Gypsum facility solar array

For more information, please call 970-947-5473.

PuRE, powered by 100% renewable energy

PuRE is a voluntary renewable energy power program that allows HCE members to offset their energy coming from fossil fuels with renewable power. Members can go 100% renewable by paying a premium for renewable energy (typically the cost of a cup of coffee per month) which then goes towards supporting future renewable energy projects.

Since HCE is currently supplied by 44% members are only responsible for the remaining 56% to offset their electricity with renewable energy
participation is voluntary and affordable
You can claim 100% renewable energy use
Participation can be cancelled anytime

We track your usage each month to make sure the little extra green you pay, matches exactly how much electricity you use each month. The surcharge will be added as a line item on your bill.

PuRE power mix (wind, solar, hydro) $1.25 per 100 kWh (You pay $0.70)
Wind $1.25 per 100 kWh (You pay $0.70)
Hydro $1.75 per 100 kWh (You pay $.98)
Solar $2.00 per 100 kWh (You pay $1.12)

Learn more

Income-qualified weatherization

Lower your electric bill by making your home more energy efficient. If you qualify, our partner Energy Outreach Colorado will evaluate your home and provide free energy efficiency upgrades.

For members whose income levels are no more than 80% of the median area income in their county
Limits vary by county and by number of people in the household
Energy Outreach Colorado or its partners will perform a comprehensive energy assessment at no cost
Upgrades will be made to the home based on the assessment findings
Renters or homeowners can apply

Energy Outreach Colorado 303-226-5061 or www.energyoutreach.org

Learn more

Residential energy audits

Before making any energy efficiency upgrades, schedule an energy audit with one of our Energy Advisors to learn where you’re using energy and what you can do to prioritize your efficiency upgrade projects. You’ll get personalized energy saving tips and information on making your home more efficient. The complimentary walk-through audit includes infrared scanning to evaluate heat loss.

Available to homeowners and renters
One complimentary residential energy audit within a five-year period for the same member at the same location
Members with electric water heaters may have their water heaters wrapped during the audit at no charge
Audits typically take one to two hours, depending on the size of the home
Auditor will review usage history and answer billing questions
Auditor provides a breakdown of energy use and identifies potential energy saving measures to reduce bills and improve comfort in the home. The auditor will also identify rebate opportunities.

970-947-5473 or rebates@holycross.com

learn more

Commercial energy audits

HCE offers complimentary walk-through audits to help businesses discover ways to reduce electric usage. The assessor will advise on potential rebates for energy efficiency projects and can answer questions while the business implements an upgrade.

We offer complimentary, limited-scope commercial energy audits to help businesses discover ways to reduce electric usage
Audits typically take one to two hours
Auditor will review usage history and answer billing questions
Auditor provides a breakdown of energy use and identifies potential energy saving measures to and reduce bills. The auditor will also identify rebate opportunities

970-947-5432 or rebates@holycross.com

Rebates

We offer a variety of rebates to help our members invest in energy efficiency equipment for their homes or businesses. Available rebates include LEDs, heat tape timers, programmable thermostats, heat pumps, heat pump water heaters, refrigerator recycling and more. Instant rebates are also available online at the HCE Store for select energy efficient products.

970-947-5473 or rebates@holycross.com

Time of Day Rate

Time of Day is an optional rate available to residential members, where the price of electricity (per kilowatt-hour (kWh)) is dependent on the time of the day that electricity is used. This rate is intended to give members a financial advantage when they shift their electricity usage when demand for electricity is low, or during off-peak hours.

Members are allowed to change to or from the optional Time of Day Rate once during any 12-month period.
90 day trial period when switching to Time of Day Rate
Member must have an Enhanced Metering System (EMS), which is HCEs standard metering equipment.

On-peak hours: 4:00 – 9:00 p.m., 7 days a week.

Monthly customer charge $12
$0.06 per kWh off peak
$0.24 per kWh on peak

Try our rate comparison calculator to learn if you could save money by making the switch to the Time of Day Rate. We did all the heavy lifting to compare rates for you. All you need is your email address and the account number.

Rate comparison tool

View Time of day rate tariff

Round-Up

By rounding up your energy bill to the nearest dollar, you can help support local families in need and the organizations that serve them. We match every cent you contribute to make your gift go even further. By joining Round-Up, the most you’ll ever donate in a year adds up to $11.88. You can sign up whenever you like by giving us a call or filling out the online registration form. Participating in our Round-Up program is completely voluntary.

Learn more

Budget billing

Members receiving residential service in a single dwelling (excludes all multiple dwelling service members) are eligible to minimize the impact of large seasonal electric energy bills by using our Budget Billing Plan.

For more information on installment plans call a member service representative at 970.945.5491.

Pre-pay billing

Pre-pay gives you the opportunity to pay when you want, in the amount you want. As a Pre-pay member, the normal security deposit is not required and there are no collection fees or monthly bills. You can check your electric use daily and take control of your power use.

For more information call a member service representative at 970-945-5491

Charge at Home

Our goal is to make the entire process of installing your new home electric vehicle charging station as seamless and effortless as possible. Since the majority of charging happens at home, we want you to charge faster and smarter.

Free Level 2 ChargePoint Charger

Up to 2 free chargers per member
Choose between free charger only and free charger plus service agreement
You can either pay your electrician for the installation (free charger only), or have us cover your upfront costs and spread it over 3 years on your electric bill (charger plus service agreement)
To be eligible you must have had service with Holy Cross for 12 months and have no more than 2 delinquent payments in 12 months
60 days to install, activate and join the Holy Cross EV Network from the date charger is picked up

Learn more

Charge at Work

For many, workplace charging is what makes owning an electric car feasible. As one of the most effective ways to encourage electric vehicle adoption, we are partnering with local businesses to provide cost-effective workplace charging solutions.

ChargePoint CT4000 Level 2 Charger offered at a discounted price

For commercial members who have had service with Holy Cross for 12 months and have no more than 2 delinquent payments in 12 months
You choose to pay your electrician directly for the installation or choose the service agreement
If the service agreement is chosen, the electrician sends the installation invoice ($3000 maximum) directly to Holy Cross for payment and you repay the installation costs over 36 months on their electric bill (no interest or additional fees)

Grants may be available to assist with the purchase of chargers and installation costs through Charge Ahead Colorado or 303-866-3279.

msteiner@holycross.com or 970-947-5438

learn more

Programs overview

Distributed energy resources (DER) service agreement

Charge at home.

Power+ Program Service Agreement

Distribution Flexibility Program

Power+

Peak Time Payback

Renewable Energy

PuRE, powered by 100% renewable energy

Income-qualified weatherization

Residential energy audits

Commercial energy audits

Rebates

Time of Day Rate

Round-Up

Budget billing

Pre-pay billing

Charge at Home

Charge at Work

Our mission

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