Electrifying Transportation > Charge at Home > Charge at Work > Community Charging >EV resources >Step-by-step guide
STEP-BY-STEP GUIDE
Free charger + HCE Service agreement
The following steps are for members that have been approved for a free charger and will spread the cost of electrical work and installation on their electricity bill over three years.
STEP ONE
Sign on the dotted line
Review and electronically sign the program agreement that was sent to your email. The agreement needs to be signed before you pick up your EV charger.
STEP TWO
Get bids for the electrical work
Request bids from electricians for the installation of your EV charger.
STEP THREE
Pick your contractor and tell them you're participating in HCE's Charge at Home program.
Be sure to let your contractor know you are participating in the program. You are responsible for providing your contractor with charger installation instructions. All resources they need can be found on our EV resources page.
STEP FOUR
Pick up your EV charger
Either you or your contractor can pick up the EV charger from the HCE office selected on your application. Please provide your reference code at the time of pick-up.
You have 60 days to install, activate and join the Holy Cross EV network
If you do not complete all steps within 60 days, you will be charged $650 for the charger on your next electric bill.
STEP FIVE
Install the charger and have your contractor send us the bill
When your electrician has finished installing the charger have them
send us the final invoice.
send us the final invoice.
STEP SIX
Activate your charger
To activate your charger, turn on Bluetooth and WiFi, download the free ChargePoint mobile app on your phone and follow setup instructions. Activation allows you to schedule charging, view and track your charging data, set charging reminders and update charger software.
STEP SEVEN
Connect to HCE's EV Network
Follow the EV network connect guide (pdf). This can be done from desktop computer or a mobile device. Having trouble connecting to our network? Chargepoint customer service representatives can help walk you through the process.
Give them a call at 1-888-758-4389.
Give them a call at 1-888-758-4389.
STEP EIGHT
Let's see that spread
Your contractors invoice amount will be spread over 36 months on your electricity bills. Once the invoice is submitted you will see this amount applied to the next bill.
THE END
CONGRATULATIONS, YOU SUCCESSFULLY ACTIVATED YOUR EV CHARGER
Need more help?
If you are reading this, chances are things didn’t go as planned. That’s okay, you’re not alone and we’re happy to help. Give us a call and we’ll get you set up in no time! Call 970.945.5491 and ask for help activating your EV charger.
Ready to charge?
If you’ve been approved for a free EV charger and aren’t sure what to do next, follow these steps.
STEP ONE
Sign on the dotted line
Review and electronically sign the program agreement that was sent to your email. The agreement needs to be signed before you pick up your EV charger.
STEP TWO
Pick up your EV charger
Either you or your contractor can pick up the EV charger from the HCE office selected on your application. Please provide your reference code at the time of pick-up.
You have 60 days to install, activate and join the Holy Cross EV network
If you do not complete all steps within 60 days, you may be charged $650 for the charger on your next electric bill.
STEP THREE
STEP FOUR
Activate your charger
To activate your charger, turn on Bluetooth and WiFi, download the free ChargePoint mobile app on your phone and follow setup instructions. Activation allows you to schedule charging, view and track your charging data, set charging reminders and update charger software.
STEP FIVE
Connect to HCE's EV Network
Follow the EV network connect guide (pdf). This can be done from desktop computer or a mobile device. Having trouble connecting to our network? Chargepoint customer service representatives can help walk you through the process.
Give them a call at 1-888-758-4389.
Give them a call at 1-888-758-4389.
THE END
CONGRATULATIONS, YOU SUCCESSFULLY ACTIVATED YOUR EV CHARGER
Need more help?
If you are reading this, chances are things didn’t go as planned. That’s okay, you’re not alone and we’re happy to help. Give us a call and we’ll get you set up in no time! Call 970.945.5491 and ask for help activating your EV charger.
Level 2 charging Installation
Need help installing or activating your level 2 charger?
Check out our EV program resources for support
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