{"id":40459,"date":"2023-09-06T00:55:31","date_gmt":"2023-09-06T00:55:31","guid":{"rendered":"https:\/\/holycross.com\/?page_id=40459"},"modified":"2023-09-14T18:45:22","modified_gmt":"2023-09-14T18:45:22","slug":"smarthub-support","status":"publish","type":"page","link":"https:\/\/www.holycross.com\/es\/account-services\/smarthub-support","title":{"rendered":"Soporte SmartHub"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"40459\" class=\"elementor elementor-40459\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f7d455d elementor-section-items-stretch elementor-section-content-middle elementor-section-height-min-height elementor-section-boxed elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"f7d455d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cf8d264\" data-id=\"cf8d264\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c6ad6fa\" data-id=\"c6ad6fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-094f6c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"094f6c2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e76d04d\" data-id=\"e76d04d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c3c18d animated-slow elementor-widget elementor-widget-heading\" data-id=\"1c3c18d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Soporte de cuenta SmartHub<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c1e4b6 elementor-widget elementor-widget-toggle\" data-id=\"3c1e4b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6301\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6301\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfQu\u00e9 es Smart Hub?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6301\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6301\"><p>SmartHub brinda acceso conveniente a la cuenta y comunicaci\u00f3n bidireccional hacia y desde Holy Cross Energy en su computadora, tableta o mediante su dispositivo m\u00f3vil. Con SmartHub tienes la posibilidad de hacer lo siguiente con s\u00f3lo unos pocos clics:<\/p><ul><li>Realizar un pago<\/li><li>Acceder al historial de pagos<\/li><li>Acceda a su estado de cuenta que se puede imprimir<\/li><li>Reg\u00edstrarse para el pago automatizado<\/li><li>Una opci\u00f3n de exclusi\u00f3n voluntaria para dejar de recibir estados de cuenta impresos por correo<\/li><li>Reg\u00edstrese y reciba notificaciones de alerta por correo electr\u00f3nico o mensaje de texto<\/li><li>Revisar nuestras redes sociales<\/li><li>Notificar a nuestro equipo de soporte de Atenci\u00f3n al Miembro sobre cualquier problema con la cuenta o el servicio.<\/li><\/ul><p>SmartHub est\u00e1 disponible en tel\u00e9fonos inteligentes y tabletas con Android e iOS, as\u00ed como en la web.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6302\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6302\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfC\u00f3mo me registro?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6302\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6302\"><p><b>En l\u00ednea\u00a0<\/b><br \/>Registrarse en SmartHub es f\u00e1cil. Simplemente haga clic en este enlace de registro:\u00a0<a href=\"https:\/\/holycross.smarthub.coop\/Login.html#registration:\" target=\"_blank\" rel=\"noopener\">Hub inteligente<b> Registro<\/b><\/a>. Necesitar\u00e1 su n\u00famero de cuenta de facturaci\u00f3n, apellido o nombre comercial y su direcci\u00f3n de correo electr\u00f3nico.<\/p><p><b>M\u00f3vil\u00a0<\/b><br \/>Hay una aplicaci\u00f3n gratuita disponible para descargar para usuarios de iOS y usuarios de Android. Una vez descargado, deber\u00e1 buscar Holy Cross Energy. Despu\u00e9s de confirmar Holy Cross Energy, puede seleccionar &#039;Nuevo usuario&#039; en la esquina superior derecha de la pantalla. Necesitar\u00e1 su n\u00famero de cuenta de facturaci\u00f3n, apellido o nombre comercial y su direcci\u00f3n de correo electr\u00f3nico. Los enlaces a tiendas de aplicaciones comunes se encuentran en la parte superior de esta p\u00e1gina.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6303\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-6303\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfPuedo realizar un pago de factura sin ser usuario registrado?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6303\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-6303\"><p>S\u00ed. Utilice nuestra p\u00e1gina web de Pago R\u00e1pido aqu\u00ed:\u00a0<a href=\"https:\/\/holycross.smarthub.coop\/PayNow.html\" target=\"_blank\" rel=\"noopener\">Pagar ahora<\/a>. Necesitar\u00e1 su n\u00famero de cuenta de Holy Cross, apellido o nombre comercial y m\u00e9todo de pago.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6304\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-6304\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfC\u00f3mo informo un problema usando SmartHub o el sitio web?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6304\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-6304\"><p>Para cada emisi\u00f3n, Holy Cross necesitar\u00eda saber lo siguiente:<\/p><ul><li>Fecha\/hora de emisi\u00f3n (si se conoce)<\/li><li>Nombre de la cuenta<\/li><li>N\u00famero de cuenta<\/li><li>Direcci\u00f3n de correo electr\u00f3nico<\/li><li>Navegador y versi\u00f3n<\/li><li>Mensaje de error del dispositivo y del sistema operativo, si corresponde<\/li><li>Capturas de pantalla<\/li><\/ul><p>Puede enviarnos su pregunta por correo electr\u00f3nico completando el formulario en el\u00a0<a href=\"https:\/\/holycross.com\/contact\">Cont\u00e1ctenos<\/a>\u00a0p\u00e1gina o llame a nuestros representantes de servicio al miembro al\u00a0<a href=\"tel:9709455491\">(970) 945-5491<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6305\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-6305\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfC\u00f3mo informo una interrupci\u00f3n usando SmartHub?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6305\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-6305\"><p><b>En l\u00ednea<\/b><br \/>Despu\u00e9s de haber iniciado sesi\u00f3n en su cuenta, puede seleccionar el enlace &quot;Reportar una interrupci\u00f3n&quot; ubicado en &quot;Enlaces r\u00e1pidos&quot; en el lado derecho de su pantalla de inicio. Esto lo llevar\u00e1 a la p\u00e1gina &quot;Cortes&quot; que le informar\u00e1 si Holy Cross Energy ya tiene conocimiento de un corte en su ubicaci\u00f3n. Puede seleccionar el enlace &quot;Reportar un corte&quot; si Holy Cross Energy no tiene conocimiento de ning\u00fan corte en su ubicaci\u00f3n. Esto tambi\u00e9n le permitir\u00e1 comunicarse con nuestro Departamento de Despacho ingresando cualquier comentario que tenga con respecto a su corte (es decir, \u00e1rbol en la l\u00ednea el\u00e9ctrica, cualquier observaci\u00f3n, etc.). Despu\u00e9s de enviar la interrupci\u00f3n, nuestro Departamento de Despacho revisa, verifica la informaci\u00f3n y env\u00eda a nuestro equipo para garantizar que la energ\u00eda se restablezca lo m\u00e1s r\u00e1pido posible. Cualquier actualizaci\u00f3n de la interrupci\u00f3n ser\u00e1 visible en el enlace &quot;Reportar una interrupci\u00f3n&quot;, incluidos los tiempos de restauraci\u00f3n estimados.<\/p><p><b>M\u00f3vil<\/b><br \/>Una vez que haya iniciado sesi\u00f3n en su cuenta, puede seleccionar el enlace &quot;Reportar una interrupci\u00f3n&quot;. Esto lo llevar\u00e1 a una p\u00e1gina de &quot;Estado de apag\u00f3n&quot; que le informar\u00e1 si tenemos conocimiento de un apag\u00f3n en su ubicaci\u00f3n. Puede seleccionar el enlace &quot;Reportar un corte&quot; si HCE no tiene conocimiento de ning\u00fan corte en su ubicaci\u00f3n. Esto tambi\u00e9n le permitir\u00e1 comunicarse con nuestro Departamento de Despacho ingresando cualquier comentario que tenga con respecto a su corte (es decir, \u00e1rbol en la l\u00ednea el\u00e9ctrica, cualquier observaci\u00f3n, etc.). Despu\u00e9s de enviar la interrupci\u00f3n, nuestro Departamento de Despacho revisa, verifica la informaci\u00f3n y env\u00eda a nuestro equipo para garantizar que la energ\u00eda se restablezca lo m\u00e1s r\u00e1pido posible. Cualquier actualizaci\u00f3n de la interrupci\u00f3n ser\u00e1 visible en el enlace &quot;Reportar una interrupci\u00f3n&quot;, incluidos los tiempos de restauraci\u00f3n estimados.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6306\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-6306\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfNo recib\u00ed mi notificaci\u00f3n por correo electr\u00f3nico de factura disponible? Alternar t\u00edtulo<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6306\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-6306\"><p>Despu\u00e9s de iniciar sesi\u00f3n en el sitio web de SmartHub, seleccione la pesta\u00f1a Notificaciones y luego Administrar notificaciones para ver sus preferencias de notificaciones. En el men\u00fa Facturaci\u00f3n, seleccione Notificaci\u00f3n de factura disponible. Puede verificar d\u00f3nde se env\u00eda la notificaci\u00f3n desde los contactos que administra en el sitio web. Para agregar\/actualizar\/cambiar sus contactos, seleccione el enlace Administrar contactos. Adem\u00e1s, una versi\u00f3n Adobe PDF de su factura siempre est\u00e1 disponible en SmartHub en las p\u00e1ginas Facturaci\u00f3n y pagos o Historial de facturaci\u00f3n.\u00a0<a href=\"https:\/\/holycross.smarthub.coop\/\" target=\"_blank\" rel=\"noopener\">haga clic aqu\u00ed<\/a>\u00a0para iniciar sesi\u00f3n en SmartHub.<\/p><p>Nota: La funci\u00f3n de notificaci\u00f3n de factura disponible no est\u00e1 disponible actualmente para cuentas de prepago.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6307\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-6307\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfC\u00f3mo restablezco mi contrase\u00f1a de SmartHub?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6307\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-6307\"><p>Puede restablecer su contrase\u00f1a de SmartHub aqu\u00ed:\u00a0<a href=\"https:\/\/holycross.smarthub.coop\/Login.html#forgotPassword:\" target=\"_blank\" rel=\"noopener\">Restablecer la contrase\u00f1a<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6308\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-6308\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00bfCu\u00e1les son los navegadores y las versiones compatibles para usar SmartHub?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6308\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-6308\"><p><strong>Navegadores web compatibles<\/strong><\/p><p>Probado y aprobado<\/p><ul><li>Internet Explorer 11 y superior<\/li><li>Chrome (\u00faltima versi\u00f3n de producci\u00f3n)<\/li><li>Firefox (\u00faltima versi\u00f3n de producci\u00f3n)<\/li><\/ul><p>No probado (pero deber\u00eda funcionar)<\/p><ul><li>Safari<\/li><li>\u00d3pera 7<\/li><\/ul><p>Los navegadores m\u00e1s antiguos no admitir\u00e1n funciones m\u00e1s nuevas<\/p><ul><li>IE 7 y WinXP. Las \u00fanicas opciones son actualizar la PC o descargar un navegador alternativo.<\/li><li>IE 8 a 10. Se notificar\u00e1 al usuario final sobre un navegador no compatible.<\/li><\/ul><p>Nuevos navegadores, nuevos desaf\u00edos<\/p><ul><li>Las versiones de navegador reci\u00e9n lanzadas pueden presentar nuevos problemas. Informe cualquier problema a HCE de inmediato para que se puedan corregir las versiones actuales y futuras de SmartHub.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8f1ef97 elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"8f1ef97\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3309f13\" data-id=\"3309f13\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e7137da animated-slow elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no elementor-invisible\" data-id=\"e7137da\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0ea4e59\" data-id=\"0ea4e59\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e3d443c animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e3d443c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Ll\u00e1manos hoy al\u00a0<a href=\"tel:970-945-5491\">970.945.5491<\/a> o env\u00edenos un correo electr\u00f3nico a <a href=\"mailto:membercare@holycross.com\">membercare@holycross.com<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-338cbcc elementor-widget elementor-widget-text-editor\" data-id=\"338cbcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNuestros representantes de atenci\u00f3n a los miembros est\u00e1n listos para ayudarlo con cualquier pregunta que pueda tener.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bfef9d elementor-align-center animated-slow elementor-mobile-align-left elementor-invisible elementor-widget elementor-widget-button\" data-id=\"6bfef9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:800}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Cont\u00e1ctenos<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Soporte de cuenta SmartHub \u00bfQu\u00e9 es SmartHub? SmartHub brinda un acceso conveniente a la cuenta y comunicaci\u00f3n bidireccional hacia y desde Holy Cross Energy en su computadora, tableta o dispositivo m\u00f3vil. Con SmartHub, tiene la capacidad de hacer lo siguiente con solo unos pocos clics: Crear una cuenta\u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":35387,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-40459","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SmartHub support - Holy Cross Energy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.holycross.com\/es\/account-services\/smarthub-support\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SmartHub support - Holy Cross Energy\" \/>\n<meta property=\"og:description\" content=\"SmartHub account support What is SmartHub? 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