On the morning of August 16, 2024, parts of our electrical distribution grid in Aspen, Snowmass, and Basalt were inadvertently fed “low-voltage” power for a short time from Xcel Energy transmission lines.
An event like this can cause damage to electrical equipment that is not properly protected from temporary over- or under-voltage.
While this instance was beyond the control of Holy Cross Energy, we are here to help make things right through the proper channels for our members who experienced damage as a result of this event.
We appreciate your patience as we continue to work closely with Xcel Energy on behalf our members to find a solution to this situation.
Please stay tuned for additional announcements and visit this page for future updates.
Our safety and loss team is happy to help answer your questions about this incident.
Brian DeCrow, Safety Coordinator
Direct Line: 970.947.5484