Bill Format
To view a detailed breakdown of your electric bill format, please download the PDF below.
Paying Your Electric Bill
Generally, consumers pay their electric bill by check using the convenient payment return envelopes that are included with each electric bill. Please enclose the bottom portion of the electric bill with your payment.
Holy Cross also accepts Discover, MasterCard or Visa credit cards. Credit card payments can be made at the nearest Holy Cross office. You may also pay your bill through the free automated telephone payment system. Automatic monthly payment by credit card or electronic bank draft can be arranged by written request.
Your Electric Bill
Holy Cross reads its electric meters monthly. Holy Cross mails electric billing statements to one quarter of its consumers each week. A normal billing period is four weeks, although the billing period may vary from a period of 28 to 35 days.
Bills for Electric Service are due upon presentation and if payment is not made within 15 days, the bill is past due, 30 days after which, the bill, or unpaid portion of the bill, will be considered delinquent and service may be discontinued upon 10 days written notice. Payments made by the consumer will be applied to tariffed charges first and then to any non-tariffed charges and to the oldest balance due separately within each category.
